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FInd My Phone not working on Nest hub and google home devices

Abhinand_VB
Community Member

a month ago

Say OK Google ... Find my phone .... 
Instead of ringing my phone, the nest hub start searching online, while mini says " I don't understand".
This was working fine till last few days. I am able to find my phone through web browser.

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1 REPLY 1

ByronP
Community Specialist
Community Specialist

3 weeks ago

Hi Abhinand_VB,

 

Thank you for reaching out to the community. I understand you're experiencing trouble when trying to use the "find my phone" command with your Nest Hub and Nest Mini. It sounds a bit frustrating to receive a web search on one and an "I don't understand" response on the other. I'll be more than happy to help.

To ensure I can provide the most helpful and accurate assistance, please answer the following questions:

  • What type of Nest Hub and Nest Mini do you have? (You can visit this helpful article to identify the type of Nest Hub and Nest Mini.)

  • What type of phone do you use, Android or iPhone?

  • Where are you located?

  • Have you tried to use a different command?

  • What troubleshooting steps have you taken so far?

Please keep me posted.

 

Regards,

Byron

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