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Firmware don't update on Home mini

MartinPleau
Community Member

My home mini there firmware don't upgrade got 3 of those ( Only one is UP TO DATE )
Speaker #1 --> 1.56.282045
Speaker #2 --> 1.56.309385
Speaker #3 --> 1.56.282045

Also got nest mini --> 1.56.309385

Any idea

2 Recommended AnswerS

Nothing you guys can do

Thanks

View Recommended Answer in original post

Forward this to the BIG MANAGEMENT........ They understand & came up with solution 

like for example

Button somewhere to " upgrade firmware " when they are available

Right now this automatic upgrade firmware WORK / DON"T WORK

This is something that's could be improve

Thanks --- The worker how there job is to reply to this --- You guys did a good JOB

Appreciate -- Thanks Again

View Recommended Answer in original post

9 REPLIES 9

MplsCustomer
Bronze
Bronze

@MartinPleau 

As customers, we have no control over when firmware updates get pushed out to our Google Nest devices. All Google Nest tells us is that they "gradually push updates to Nest products in batches, so your product might not get updated immediately."

https://support.google.com/googlenest/answer/9335964?hl=en

OK --

My opinion is google should give the power to the USER when to update their nest product .......  Like when you have new version of android for your PHONE for example........  The question is ask --> Do you want to upgrade YES / NO

The way they make this work is like --> for some reason they want to control it  .....  So weird

Jake
Community Specialist
Community Specialist

Hey MartinPleau,

 

I wanted to check in and see if you had any questions from here. Please let me know, as I would be happy to assist, and answer any you may have.
 

Thank you so much MplsCustomer for the reply.


Best regards,
Jake

MartinPleau
Community Member

Again

My home mini there firmware don't upgrade got 3 of those ( Only one is UP TO DATE )
Speaker #1 --> 1.56.282045  (  OLD  FIRMWARE )
Speaker #2 --> 1.56.309385
Speaker #3 --> 1.56.282045   ( OLD FIRMWARE )

Also got nest mini --> 1.56.309385

I strongly believe NOBODY HAVE SOLUTION FOR THIS

The way that's google manage  ( How the firmware is update  ) this doesn't make sense to me

Thanks anyway  ( NOBODY FAULT JUST THE WAY IT IS )

Muddi
Community Specialist
Community Specialist

Hi MartinPleau,

 

Just bumping in to make sure that you've seen our responses. Let us know if you still need help with your device, and we're glad to further assist you.

 

Cheers,

Muddi

Nothing you guys can do

Thanks

Princesss
Community Specialist
Community Specialist

Hi MartinPleau,

 

We're sorry for this inconvenience that this has caused you. We appreciate your honest feedback and we’d like to encourage you to send a feedback regarding this and for any features that you’re looking forward to using with our Google Nest devices.

 

Best,

Princess

Forward this to the BIG MANAGEMENT........ They understand & came up with solution 

like for example

Button somewhere to " upgrade firmware " when they are available

Right now this automatic upgrade firmware WORK / DON"T WORK

This is something that's could be improve

Thanks --- The worker how there job is to reply to this --- You guys did a good JOB

Appreciate -- Thanks Again

Princesss
Community Specialist
Community Specialist

Hi MartinPleau,

 

We appreciate your honest feedback and we truly value every insights here. We always aim for a better experience for all of our users and it would be very helpful for us if you could send a feedback from your end. Let's all hope for these possibilities in the future.

 

Best,

Princess