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First generation Google Home Hub is stuck in boot loop.

Hub1628
Community Member

All of a sudden my first generation Google Home Hub got into a boot loop. When I switch it on, it reaches till the grey screen with the Google logo and gets stuck there for some time. Later the screen turns black momentarily and then goes back to the grey screen.

I have tried the following without any success.

Kept the device unplugged over night and plugged back.

Tried factory reset by holding the volume buttons together. 

Tried switch off and switch on multiple times.

 

Any help would be appreciated. Thanks.

6 REPLIES 6

falatron
Community Member

I have exactly the same issue with my Google Home Hub. It just happened a few hours ago. Factory reset also didn't help.

mine does the same too.. since yesterday

Hub1628
Community Member

Did Google release a new software that ended up bricking the first gen Google Home Hub devices?

Emillz1776
Community Member

I have the same problem.  It happened about a week ago.  I need to find a way to contact someone as my warranty expires in 2 days.  

 

Jwf
Community Member

Same~

Kungfugrip
Community Member

Same problem and timing