Thank you for your comments and for reaching out. I am sorry to hear that you are experiencing a variety of issues with your device and Spotify. I understand your concern.
As you are already aware of, this is still an ongoing issue with Spotify being used on Google Nest/Home devices. At this time, I do not know when the issue will be resolved, but the team is working on it.
Thanks for your patience, I look forward to your response.
The unit crashes at least 3 times per week. It normally happens when I use the “ok Google good night” feature. It will stutter when asking what time to set the alarm, and then crash. Or start to play music (Spotify or built in relaxing sounds) and then crash. Although it has crashed in the morning after the alarm as well. It does reboot when it crashes. It has also claimed the wifi was down. However my iPad which is an inch away doesn’t EVER have the same wifi error. I have the Google Nest Hub 1st gen?
Thanks for getting back to me! I am sorry that your device is crashing multiple times a week. That is definitely a concerning issue.
I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 7-3435000031858.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to contact the support team with the Case ID I have provided you. Thank you for your patience!