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Google Assistant not playing ROUTINES and personal playlists on Spotify despite proper commands

marcolopes
Community Member

This is a recurrent problem, introduced either by Google OR Spotify (they are NOT clear about that!)

 
 
 
 
It was reintroduced 2 DAYS ago!
 
GOOGLE NEST Community Thread (the NEW one, because they closed the previous one once this issue was solved by Spotify + Google) https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-play-wrong-songs-and-p...
96 REPLIES 96

Sure!!!

With the "STUPID" Assistant that basically (when it understands!!!) does a Wikipedia search! Useless...

With or without Gemini, i just want these problems fixed!

At least let me PLAY my music with Spotify and EXECUTE my routines correctly!

I don't even want speaker groups working because i follow the thread with the problems associated and i would kill myself before trying to deal with all the problems at once!

Jinja
Community Member

I don't want to speak too soon, though last night and tonight it seems to be working. When I ask for a specific personal playlist it's actually finding that playlist for the first time in months. I'd be keen to find out if anyone else has had any luck.

marcolopes
Community Member

Tried last night (i use it almost everyday) and nothing! It played a completely different playlist with the same name (the priority should be PERSONAL playlists, PUBLIC playlists added to our LIBRARY, and then "other" playlists)

Jinja
Community Member

Bah, sorry! I did notice that the routine that calls a personal playlist didn't seem to work though asking for it directly did. I'll try again later, it might be a transient fix.

@marcolopes  maybe Google is trying to give you a hint to upgrade to the Nest Hub. It does give a far superior experience with a screen and does play the playlist you want and without the introduction before playing the music with a little automation...

https://youtube.com/shorts/Syy1p71zVOU?feature=share

marcolopes
Community Member

Problem getting WORST everyday!

Now i get "Something went wrong" on most basic "music" commands (and others)

Playing the correct playlist is almost IMPOSSIBLE now (whatever the words we use or the order we use them!)

I cannot get any radio stations again for the 2nd time this year. Might go back to alexa. I know it is just the hub as my mini works ok

jpzsports
Community Member

Truly amazed that this issue still occurs. Extremely frustrating. I'm just hoping that it is resolved when Gemini comes to Google Home at the end of the month. We'll see.....

Yes! Still ON! It drives me crazy!!!

And yes... i hope that Gemini for Home will solve it, but i won't BET on it!!!

And NO... it's not by the end of the month for me... USA first, then a bunch of European countries (mine is NOT listed), so... don't expect that anything changes before YEAR END at least... https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Gemini-for-home/m-p/752516

Meanwhile the users are left with almost USELESS devices!

jpzsports
Community Member

@AnishKattukaran PLEASE have your team fix this issue! It has been going on since July. When I tell my Google home mini to do an automation that has a music playlist (on Spotify) it doesn't play the correct playlist. When I verbally say the playlist, it works fine (sometimes). We've all tried renaming the playlist, changing the automation, etc and nothing worked. 

Jinja
Community Member

Same behaviour here, seems odd that it works when verbalised (mostly), though not when via routine.

marcolopes
Community Member

It's a mix!!!

Sometimes works using some keywords, but in the next day it doesn't!!!!

Either way, it's a MESS, and it's Google's fault! For the 3rd TIME on 2 years... :\\\

You won't find a viable solution!

Changing playlists NAME is NOT viable!

Even if ou do it, the system still messes up pretty badly!

Tis has to be FIXED by Google on their end, like it was FIXED before!

I don't even know if the Google Gemini will have a positive impact on this... but i won't bet on it!

Vicki3
Community Member

I just want my radio stations back again.

marcolopes
Community Member

It has come out to the MEDIA...

Forget Gemini, Google Home users just want the basics to work again

"Months, and countless complaints later, Google Home users say they just want their devices to get the basics right again."

Finally someone is looking at the Google Nest ecosystem problems! https://www.androidauthority.com/google-home-continued-problems-3612288/

Apparently there's a secret threshold for outraged replies with RANDOM CAPS throughout that NEEDS to be hit before they DO anything. 

LOL!

Better than CAPS is BOLD CAPS!

Sorry, but i EARNED the right to use CAPS after all the HELL I've been living with these devices for 2 years! 😉