12-11-2021 01:09 PM
I have both a TV and a Chromecast added to my Google home. These are assigned to different rooms. Both work successfully with lots of voice commands. However, when I ask Google to play a show (from Netflix, say), and I name the TV specifically, Google says Ok, but then proceeds to play the video on the Chromecast rather than the TV. How can I troubleshoot this? Thanks so much!
12-11-2021 04:02 PM
The only thing I have found the room awareness works for is lights. Make sure you TV has a unique name don't let it be just a TV in your living room, make it "Living room Television". Also in the home app go into the settings for the speaker or hub that is in that room and make sure video is defaulted to the tv in that room. Now cross your fingers. I really wish Google would make you use the command "on my bedroom CHROMECAST". It would solve most people's multi room issues.
12-15-2021 01:51 PM
Hey there,
Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help.
I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer.
Please let me know if you have any further questions.
Best regards,
Garrett DS
12-17-2021 02:26 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
12-20-2021 11:02 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS