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Google Assistant

Shanoobs
Community Member

‎12-06-2021 05:37 PM

Hi, I’m having an issue with Voice Match on my Google Nest Mini & Nest Hub devices.  My account is the one that set up the devices, but when I set up Voice Match on my other family member’s Smartphones, and they ask for music on Spotify or a show on Netflix, the assistant defaults to my account and never plays from their Spotify or Netflix account that is linked to their voice. I’ve tried having them retrain their voice models numerous times with no success.

 

Has anyone else experienced this issue? I’m on an iPhone 12 Pro running iOS 15.1.1. App version 2.46.106. I’m experiencing the Voice Match issues on all of my Google Devices including my Google Home Mini 1st generations, Nest Minis, and Home Hub 2nd generation.

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Jake
Community Specialist
Community Specialist

‎04-25-2022 12:17 PM

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake

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