Google Chrome hasn’t got the cast option

[Chromeunplated]

Found my old Chromecast dongle, reset to factory and plugged into TV. Downloaded Google Home and it can happily see the dongle and the dongle goes through the pictures that I guess are for screensaving. But try as I might I can get Chrome to give me the Cast option. The instructions in the help don’t work at all as the Share and Connect option isn’t in Chrome. I have reloaded Chrome with the latest version as well. What am I doing wrong?

[David_K]

Hi @Chromeunplated 

If you click the 3 dot menu at the top right of Chrome, you should see "Cast, save, and share" towards the bottom and then select Cast.

[Chromeunplated]

That’s the whole problem. I don’t 

[sicsacol]

Hi @Chromeunplated,

Thanks for posting in the community. I understand you're experiencing an issue where the Cast option is missing from your Google Chrome browser, even though your Chromecast is visible in the Google Home app. I know this must be concerning, especially since you've already tried updating the Chrome browser to the latest version and the "Share" and "Connect" options aren't there either. I appreciate the detailed information you've shared and your troubleshooting efforts! No worries, let's work together to get this resolved. To help with that, I have a few questions:

• What type of Chromecast do you have? Please visit the following article to check the model: Chromecast and Google TV Streamer specifications.
• Are you using a computer or a phone to cast?
• Is the device you use to cast connected to the same network as your Chromecast?

@David_K, Thank you for jumping in.

Any additional details you can provide will be helpful.

Regards,
Jonathan