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Google Chromecast and Nest mini won't connect after changing WiFi password

Peter_Penguin
Community Member

I have three chromecasts and two nest minis. They all worked before I changed my WiFi password. Since then I've only been able to get one chromecast to connect. When I go into setup you can see the devices and go through the steps to set them up, but then they fail at the last hurdle, saying won't connect to network.

Any ideas?

4 REPLIES 4

Hi, have I missed a message? 

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Sorry to hear that your Google Nest Mini and Chromecast device is not connecting to your new network. Please note that your device can only remember and connect to one network at a time, and it is best if you reset your devices first before setting it up on a new router.

 

To reset your Nest Mini: On the side of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Mini, where the lights are on top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting. Click here to reset Chromecast device.

 

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

It's been some time since this thread was updated. Does anyone here need assistance?

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake