Google Home Automations / Routines keep turning off or deactivates.

[jimbrown]

For whatever reason Bedtime and other routines deactivated every time I go into Automations.  Why and how can I stop this behavior?  

[SmartHomeH-TAGS · Accepted solution]

Do these Automations run anyway?

I've seen this happen too, but I think it's just a bug that is happening during the transition from the Google Assistant Google Home to Gemini Google Home.

[jimbrown]

Yes,  I tested one or two that have Icon with \ through it and it ran,  The Bedtime one has been an issue,  I looked at all users in the group and one user had default Bedtime Routine, not the one I created / added to.  I disabled that one unsure why it was not the same as mine since it's part of the group.  

[virnab]

Hi jimbrown,

Thank you for reaching out to our community.

I understand that your ‘Bedtime’ and other routines are deactivating automatically every time you view them in the Google Home app. I appreciate the screenshot you shared; it gives me a much better understanding of what you are experiencing. I’m happy to help you investigate why this is happening and how to stop it.

Thank you SmartHomeH-TAGS for your contribution in this thread.

To get started, please provide a bit more information by answering the following questions:

• When did this issue first start?
• How long were your routines working correctly before this behavior began?
• Have there been any recent changes to your environment, such as a new Wi-Fi network, power outages, or the addition of new smart devices?
• Are the operating systems of your smartphone and the devices included in your routines up to date?
• Are you using the new Script Editor for Automations? For reference, you can check this Google Nest Help Center article: Manage smart home automations in Google Home
• Which version of the Google Home app are you currently using?
• How often does this occur, and is there a specific time of day when you notice the routines have deactivated?

Please reply with these details so we can work toward a solution for you.

Best regards,

Virna 

[jimbrown]

• When did this issue first start?  Possible after I updated to Gemini but could not be certain
• How long were your routines working correctly before this behavior began? Years
• Have there been any recent changes to your environment, such as a new Wi-Fi network, power outages, or the addition of new smart devices? no wifi changes, did add new hub gen 2 for sleep sensing,  and had to add myself as another user to have sleep sensing as I sleep in two different rooms and could not get sleep sensing working without multiple account.  I have turned off voice recognition for second user as this caused all kinds of issues, as well as it created a Bedtime routine
• Are the operating systems of your smartphone and the devices included in your routines up to date? Yes
• Are you using the new Script Editor for Automations? For reference, you can check this Google Nest Help Center article: Manage smart home automations in Google Home   I just use IOS app that is current. 
• Which version of the Google Home app are you currently using? IOS 26.2 Google Home 4.5.56
• How often does this occur, and is there a specific time of day when you notice the routines have deactivated? everytime but note the routine still runs.  and yes,  I have deactivated and reactivated.   

Please reply with these details so we can work toward a solution for you.

[virnab]

Hi jimbrown,

I apologize for the delay in responding. Thank you for your timely response and the comprehensive information you've provided. Given that the issue is intermittent, your feedback will be valuable for improving this feature. To submit your feedback, please use the Google Home app and follow the instructions in this Google Help Center article: Share feedback about Google Nest.

Please feel free to keep us updated if you have any further questions.

Best regards,

Virna

[jimbrown]

Issue is NOT  "intermittent"  it has never worked or shown up on the Master Bedroom display (2nd user, own account)  also I have reported this on feedback.  

[virnab]

Hi jimbrown,

I apologize for the confusion. Thank you for clarifying that the Master Bedroom display (2nd user, own account) has never worked or shown up. I also appreciate you letting me know that you’ve already submitted your feedback through the Google Home app.

If you need further assistance, please do not hesitate to get in touch with us.

Best regards

Virna