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Google Home Display

jsainer
Community Member

Can’t get google display online. Keeps showing offline even though it’s on the network. 

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello jsainer, 

Thanks for reaching out to the Speakers and Displays Community forum.

Your Google Nest Hub should be on the same network as your phone for it to show up as online in the Google Home app. Also, make sure that your app is up-to-date and try to clear the cache if the issue persists.

Keep me posted.

Best,
Lovely

Muddi
Community Specialist
Community Specialist

Hi there,

 

How's it going with your Nest Hub? Let us know if you still need help and the Community will be happy to lend a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey jsainer,

 

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi