06-06-2022 01:04 AM
My google home fails to respond the first time. I have to repeat myself 4 or more times for one simple request. I have removed it from the home, factory restarted, unplugged it for a minute and there has been no change. I have to rely on the screen but that is simply not practical. It turns on and starts listening, as I can see on the screen, but then the google home 4 dots spins in a circle and then disappears. This also happens sometimes on my other google home devices. Which are google home minis, gen one.
Any help is appreciated.
Thank you.
06-09-2022 01:07 PM
Hey Ninny_250,
Thanks for reaching and that certainly hasn't been easy for you — let's figure this out.
A few questions: when did it start happening? Were there any recent changes on your network? Also, are you using a public or private network?
Give these steps a try:
Let us know how it goes.
Best,
Alex
06-13-2022 12:51 PM
Hey Ninny_250,
Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread and the community will be happy to lend a hand.
Thanks,
Alex
06-14-2022 12:57 PM
Hey Ninny_250,
I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Kind regards,
Alex