Google Home Hub not changing display brightness

[mmurphmsu]

Seems like some kind of Nest Hub update was pushed out that has changed the brightness settings of my Hub. Previously if I was using it, the display would ramp up so that you could see it, then when I stopped using it, it would ramp down.

Now and unless I swipe it away, the brightness stays high all the time. I haven't changed a single setting so I know its some kind of update that was pushed out. Any ideas?

[Muddi]

Hey mmurphmsu,

Thanks for visiting the community.

My apologies for the late response. It would help a lot if you could share a video of what's happening with your Google Nest Hub. Also, which specific Nest Hub o you have (1st or 2nd gen)?

Looking forward to your response.

Cheers,

Muddi

[mmurphmsu]

Hi Muddi,

It's a Gen 1 Google Hub. I don't see where I can attach a video. I can only attach a picture.

[Muddi]

Hey mmurphmsu,

You can try to upload it on YouTube or any video app then share the link here.

Cheers,

Muddi

[mmurphmsu]

Posted here: https://youtu.be/CDoRS1a-ggI

[Muddi]

Hey mmurphmsu,

Sorry for the delays. Could you check the operating system and firmware version of your device. Also, please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi

[mmurphmsu]

Hi,

I have filled out the form. My Hub is using the latest version of the Gen 1 device.

[Muddi]

Hey mmurphmsu,

Thanks — we got your form and have sent it over to our team for review. Someone will be reaching out to you via email and continue working on your concern through that channel.

Cheers,

Muddi