Google Home Hub screen display.

[Lyn]

I have just started using my Google  Home Hub and have linked it to Deezer. I have chosen ‘favourites’ which it is playing but the screen only displays revolving dots. Can it display the artist/music that’s playing? I can’t find an option to do this. 

[Azarco]

Hey Lyn,

Thanks for reaching out — let's figure this out.

A few questions: was it working before? Is it happening to all the music you're listening to from Deezer? Also, do you have a premium subscription?

Try these steps:

• Unlink and relink your Deezer account from the Google Home app.
• Try linking a different music provider and check if you'll get the same result.

Let us know how it goes.

Best,

Alex

[Azarco]

Hey Lyn,

Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,

Alex

[Azarco]

Hey Lyn,

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

Regards,

Alex