Google Home Max awful bluetooth experience

[Tiago1]

Why is Google Home Max bluetooth sooo awful? I cannot play 30s without clipping, dropping or lost the connection. I’ve tried multiple devices, that works well in other bluetooth speakers and did all troubleshooting available on the internet with no results. Any possibility of an official software/firmware update to fix that? Let’s agree that’s not a cheap product

[Princesss]

Hi Tiago1,

Sorry for the late response.

Chiming in to check if you are still experiencing the same thing? If yes, could you please try to perform a complete reset on your Google Nest Hub Max and let's see if it will clear out the Bluetooth connectivity issue.

Let me know how it goes.

Best,

Princess

[Princesss]

Hi Tiago1,

Jumping in to check if you still need help with this? 

If you have additional questions, feel free to respond to this thread and I'd be happy to answer it for you.

Best,

Princess

[Princesss]

Hi Tiago1,

Due to inactivity of this post, I'll go ahead and close this thread from further discussion to keep our community tidy.

Feel free to start a new thread if you need assistance with your Google Home Max and we'd be glad to help.

Best,

Princess