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Google Home Mini does NOTHING

Notleb
Community Member

Google Home Mini does nothing. I’ve tried all the suggestions. Nothing works

9 REPLIES 9

STFUandFish
Community Member

Agreed. Just moved into a new office. Can't setup my old home mini, "can't be activated".

 

Use a non Pixel device? I only own Pixel phones. No windows client, no utility available in US...

Seriously?

Azarco
Community Specialist
Community Specialist

Hey folkls,

 

We understand how frustrating this is for you, have you tried setting up your device using other devices? Do you have an option to install the Device Utility app? If not, can you provide us with your Google Home app version. 

 

Thanks,

Alex

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you managed to see Alex post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Azarco
Community Specialist
Community Specialist

Hey folks,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Cheers,

Alex

STFUandFish
Community Member

I replied to the email and it didn't go through. My bad for expecting a function to the forums that doesn't work.

I was able to get it to reset, but have to be honest and say that it's not a good resolution. I only own Pixel phones so having to borrow someone else's phone or tablet to do this was, well, frankly irritating as hell.

Azarco
Community Specialist
Community Specialist

Hey STFUandFish,

 

We understand how difficult this is for you. Our team would like to take a look, could you provide us with your Google Home app version. Also, kindly fill out this form and let us know once you're done.

 

Kind regards,

Alex

Azarco
Community Specialist
Community Specialist

Hey STFUandFish,

 

Have you had the chance to fill out the form? 

 

Best,

Alex

Princesss
Community Specialist
Community Specialist

Hi STFUandFish,

 

Chiming in-- have you already filled out the the form? Let us know once you're done, otherwise we'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi STFUandFish,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess