Google Home Mini no lights

[rob0809]

Hi.  I have a Google Home Mini that was working fine but now it is unresponsive.  I've tried rebooting it and there are no white lights.  No lights of any kind like it's not getting power. 

I've tried different power adapters and used it's power adapter to power another device and it worked fine so it's not the power adapter.

I've tried the unplug and re-plug 10 time to no avail.  Still no lights.

It seems to me it is just dead.  Can you think of anything else I can try?

Thanks,

Rob

[kciretep001]

I'm having the same exact problem as you.  I've tried all those things, tried contacting Google Support to no avail.  I've heard Google seems be "friendly" about replacing these if they're broken.

[CassianoBrasil]

I'm having the same exact problem as you.  I've tried all those things,

The Google Home Mini is unresponsive. 

I've tried rebooting it and there are no white lights.  No lights of any kind like it's not getting power. 

I've tried the unplug and re-plug 200 time to no avail.  Still no lights.

It seems to me it is just dead!!

Someone, can help or give me instructions??

I can't have a real or effective support from google....

I dont known, what to do with this device!!!

[kciretep001]

I was able to reach Google customer service by phone after some time.  My speaker was out of warranty else they would have replaced it.  So far that's the only Google Home/Nest speaker I've had that problem with.  Good luck!

[Azarco]

Hi All,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you're still having trouble with your Google Home Mini, feel free to submit another post, and provide as many details as possible so that others can lend a hand. 

Best,

Alex