Google Home Mini stopping power after plugged in

[felixthemagic]

Recently my Google Home Mini just stopped working, I noticed it and tried seeing if it got unplugged but didn't,  so i tried unplugging it qnd plugging it back in but that didn't work. I also tried factory reseting but of course, it has no power. I had a block that showed a light when it had power so i tried using that. I plug the cord into the block, and there's still power no problem, but when i plugged in my Google Home, the power for that block just poofed, literally. The light disappeared and it wasnt turning on. I thought this would be fixed when my power went out because of a power reset, but it didn't. I'm seriously confused and don't know what to do, its been about a week since it started this, i tried many different cords and blocks and it still wont work, ive also tried different outlets. Please help Google Home Minis are out of my budget and I dont wanna have to get another one.

[Princesss]

Hi felixthemagic,

Thanks for reaching out.

Sorry to hear about this. I appreciate all the details you've shared and it looks like you have tried all the possible troubleshooting steps regarding this concern. Do you still remember when and where did you purchase your Google Home Mini?

Best,

Princess

[Princesss]

Hi felixthemagic,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[felixthemagic]

Unfortunately, no. It was gifted to me, though i do remember recieving it I believe December 2018.

[Azarco]

Hey felixthemagic,

This may not be the answer you're looking for. Since we exhaust all possible troubleshooting, our next step is to replace your device. However, since it was provided to you last 2018, your device is no longer in warranty. We apologize and we appreciate your time.

Best regards,

Alex

[Azarco]

Hey felixthemagic,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Thanks,

Alex