Google Home Mini

[rgvidal]

After a reset my speaker won't connect. I get an error message that the device was manufactured for another country. After searching I found out that they will work in the US except Puerto Rico, where I live. But that same speaker was working and connected as wel as the other three.  I don't understand if I have had the speakers operating for more than two years. Please let me know if I have to do something else.

[AxelD]

Hi rgvidal,

Thanks for posting in the Community! Sorry to hear that you’re not being able to set up your Google Home Mini when you moved to Puerto Rico. Unfortunately, if the device was set up in the US and then it was moved to your current location, that might be the reason it isn't working. Checking on the article to learn about devices & services available in your region. It indicates this product isn’t available in Puerto Rico. Don't worry though! Even though you can't connect it to the Google Home app, you can still use it as a Bluetooth speaker. Just connect your phone or other devices to it via Bluetooth.

Let me know if you have any questions.

Regards,
Axel.