cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Home Mini

Reneepybus
Community Member

‎12-03-2025 12:14 PM

I am able to link Apple Music to my Google Home Mini speaker. I can request a certain artist and the speaker will play that music. However, any request to play a playlist does not work. I have linked, unlinked and re-linked Apple Music. I have unplugged my router and GH mini. I have rebooted the mini. Nothing seems to work. I then linked Amazon Music and attempted to request a playlist. That did not work either. Any suggestions?

0 Kudos
Reply
1 REPLY 1

virnab
Community Specialist
Community Specialist

‎12-07-2025 11:42 AM

Hi Reneepybus,

 

Thanks for reaching out to our community. I understand that your Google Home Mini successfully plays music by artist with Apple Music, but fails to play any playlist—a problem that also occurred when you tested it with Amazon Music. I appreciate the comprehensive troubleshooting efforts you've already taken before contacting us. I'm ready to look into this for you.

To get started, please provide some more information by answering these questions:

  • Are you using the latest version of the Google Home app? If not, you can check this Google Help Center article to learn more: how to update the Google Home app.
  • What is the firmware version of your speaker? You can use this Google Help Center article as a reference: Find your device’s firmware version.
  • Are you using an Android or an iPhone to manage your speaker?
  • Is your smartphone’s operating system running the latest version?
  • Are your Apple Music and Amazon Music apps up to date?
  • Do you have an active Apple Music subscription?
  • Do you have an active Amazon Music subscription?
  • Are both your speaker and your smartphone connected to the 2.4 GHz or the 5 GHz Wi-Fi band?
  • What specific command are you using to request your playlists?
  • Are you able to play Apple Music or Amazon Music playlists with other devices (like a phone or computer)?

Please provide the information above so we can proceed with effective troubleshooting steps.

 

Best regards,

Virna

0 Kudos
Reply