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Google Home Minis / Nest Minis wake from pause to play TuneIn ads then continue to stream radio

sjk1000
Community Member

My Nest minis have been restarting streams recently and I've just discovered why.

When a radio stream has been paused/stopped, TuneIn (I assume, or just Google?) pushes an ad to the device. After the ad has finished playing the device continues to stream the previous radio channel as though it had never been paused/stopped.

The result is that devices seem to wake for no reason.

 

ps Dear Google, you can't push unwanted ads to an immature bug-ridden platform and expect users to still support it.

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi sjk1000,

 

Thanks for reaching out. 

 

We're sorry to hear about this experience. Let's sort this out by answering these questions:

 

  • Could you please verify if you have a TuneIn premium subscription? 
  • From your Home app, do you see there an option to link TuneIn under "Assistant Settings > Music"? 

We'd love to know more of it so we can check on it further.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess