Google Home Nest 1st Gen Unable to complete its Goodnight Routines

[ranrinc]

I'm not sure what happened but these routines used to be working perfectly until just recently. When the routines are triggered it will do its first routine which is "Asking what time I need to set up the alarm" and then it just hangs. In some cases when I try to set it up again it will work, however just for 1 time only. 

I'm running the latest firmware and unsure how to fix this problem.

[LovelyM]

Hi ranrinc, 

Thanks for reaching out to the Speakers and Displays Community forum. I'd like to dig deeper into this.

Answer the following: is the issue happening on ready-made or custom routines? Did you attempt to reword the command? What other steps have you tried?

Try using the custom action "set an alarm" on your routine and check if your Google Nest Hub will ask you what time to set the alarm to. Check out this support website for more information.

Let me know if this works.

Cheers,
Lovely

[ranrinc]

Hi LovelyM,

This is happening to the ready-made routine "Bedtime" which then I add 2 more routines that allow to turn off the room lights and say "Goodnight my name"

Previously these routines work without any problem until a month ago. Yes, it did ask for "set an alarm" and upon setup, it just stop to continue to the next step. Did setup multiple times on Android to maybe fixed it.

However yesterday night and last night these routines seem to be working properly. Will let you know if it makes any changes.

[LovelyM]

Hello ranrinc, 

I'm checking in to see if the issue with your Good Night routines recurs or if it's all good now. I want to ensure your concern is dealt with.

Best,
Lovely

[LovelyM]

Hey ranrinc, 

Let us know by replying to this thread if you still have other questions or concerns. 

Regards, 
Lovely

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Thanks,

Dan