12-25-2021 06:56 AM
Help,
I have a Google Nest Hub Max and two Chromecast Audio devices that I would like to group. I have had these devices working for the past couple of years individually and grouped reasonably well. Recently, I changed my network at the house. I am absolutely certain that the devices are on the same 2.4 GHz network and not 5. I have factory reset these devices. I have reloaded Google Home app. Every time the devices all appear and integrate individually in the app. But every time I try to group the three or even two devices into a speaker group, they appear as grouped, but only one device will play when the group is selected. Please help!
02-22-2022 12:15 PM
Hey Troubled,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
02-28-2022 01:17 PM
Hey Troubled,
I wanted to check in and see if you are still in need of any help with your devices not grouping? Please let me know, as I would be happy to assist.
Best regards,
Jake
02-28-2022 02:27 PM
Hi Jake,
04-22-2022 03:39 PM
Hey Troubled,
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!
Thanks,
Alex