Switched Service providers last summer(08-2022) and when I tried to reconnect Google Home 1st Gen I was prompted to do a firmware update. Once the firmware update completed, I've never been able to get the speaker to connect. I loved this speaker where it was and what it provided and would like an answer as to what I do with it now. I've read on other sites that I now possess a paperweight but that can't be the answer. Can someone point me in the right direction for a google update or a replacement for the issue they created?
That certainly hasn't been easy for you ― follow the steps below for a successful set up.
If your speaker or display isn’t connected to a Wi-Fi network
Set up your speaker or display on the new Wi-Fi network:
If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:
If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.
Note: Once you complete the factory reset of the device, you'll need to set up your Google Home device again on your home Wi-Fi network and link a Google account to the device.
Hope this helps.
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.