Google Home mini cutting out when playing Spotify

[SRM]

Hello, I’ve seen this question asked before with many people having the same issue asking for help but the thread was locked so I couldn’t ask for help either.

I have insomnia and need to play Brown Noise from Spotify to sleep. It keeps cutting out and I wakes me up no less than 5 times per night which is making my insomnia worse.

[Muddi]

Hey SRM,

Thanks for sharing details about the issue, and my apologies for the late response.

I know how relaxing it is when there's music playing while you are sleeping. That's also the main purpose of my Home Mini at home. I'd love to dig deeper into this issue:

• When did the issue start?
• How far is Home Mini from the router?
• Is it happening to all songs?
• Does the same thing happen when you cast the music from Spotify app to your Home Mini?

Let's try these troubleshooting steps below:

1. Move your Google Home Mini within 15-20 ft. away from the router to get enough signal from your network.
2. Reboot your Google Home Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

Cheers,

Muddi

[Princesss]

Hi SRM,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[Muddi]

Hey SRM,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi