09-06-2023 03:31 AM
Hi everyone. All the Google Home devices in my house have started to struggle with internet connection and throws one of two errors. Either “There was a glitch, try again in a few seconds” or “Hmm something went wrong, try again in a few seconds”
All other internet devices work as usual.
Answered! Go to the Recommended Answer.
09-09-2023 11:46 AM
Hi there,
Thanks for posting — let's get this sorted out. Try changing the DNS address of your router to 8.8.8.8 and 8.8.4.4 > Unplug the router for 2 minutes > Plug back in > Once the router is up and running, reboot each Google Home device. Monitor its behavior and let me know how it goes.
We appreciate the assistance, MpIsCustomer.
Regards,
Alex
09-06-2023 07:39 AM
If this has just started to happen, the first thing you could check is whether you have made ANY recent changes to your home Wi-Fi network recently.
09-07-2023 03:09 AM
We have not changed our home network settings.
09-09-2023 11:46 AM
Hi there,
Thanks for posting — let's get this sorted out. Try changing the DNS address of your router to 8.8.8.8 and 8.8.4.4 > Unplug the router for 2 minutes > Plug back in > Once the router is up and running, reboot each Google Home device. Monitor its behavior and let me know how it goes.
We appreciate the assistance, MpIsCustomer.
Regards,
Alex
09-09-2023 02:33 PM
Hi! My router went out for a bit and when it came back online everything worked again!
Thanks for the assistance everyone!
09-12-2023 09:35 AM
Hey WilliamW2057,
We’re glad to hear that this has been sorted out! It’s a pleasure to assist you. Should you have other questions or concerns, you know where to find us. We’ll be more than happy to assist you.
Cheers,
Alex