Google Home

[DClark]

Google Home dial my phone does call my iPhone 12 but it will not ring so I can hear it?

[Princesss]

Hi DClark,

Thanks for reaching out.

Have you checked the notification settings if its turned on? Let's go ahead and check this:

1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Touch and hold your device's tile.
4. At the top right corner, tap Settings Recognition & sharing Recognition & personalization.
5. To turn on notifications, first turn on Allow personal results.
6. Scroll down, then choose how you want your personal results to appear.
7. To turn on notifications, tap Always show proactively. If you want to turn off notifications, tap Never show proactively.

Lastly, let's make sure that the phone's notifications are turned on, volume is up and not in a silent mode.

Hope this works.

Best,

Princess

[Princesss]

Hi DClark,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[Princesss]

Hi DClark,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess