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Nest mini Not working

Sg3
Community Member

My mest mini is not working for few days..

7 REPLIES 7

Princesss
Community Specialist
Community Specialist

Hi Sg3,

 

Thanks for reaching out.

 

Sorry to hear about what's happening with your Google Nest Mini. A few things I'd like to ask -- are there any indication that the speaker is turned on? Is it showing any lights? If yes, does it still respond to your commands?

 

I'd love to know more details so we can start some steps that might resolve this.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Sg3,

 

Jumping in to check if you still need help with this?

 

If you're still experiencing the same issue, please feel free to start a new thread and provide as many details as possible so that others can lend a hand. 

 

Best,

Princess

No

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting.

 

Sorry to hear about what you're experiencing right now with your Nest Mini. I'd love to know more details by answering these questions:

 

  • Are there ay indication that the device has power?
  • If yes, what LED lights are showing?
  • Are you using the original power cable of your Google Nest Mini?

Let's try to plug it in on a different power outlet and make sure that the Nest Mini is directly plugged in to a power source not a power strip so it can get enough power.

 

Let me know how it goes.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Sg3,

 

Since this thread hasn't had any activity in a while, we're going to close it to keep our community tidy.

 

We hope we that the steps provided on the previous thread worked on your end. However, if you're still experiencing the same issue, please feel free to start a new thread and provide as many details as possible so that others can lend a hand. 

 

Best,

Princess