Google Hub 2nd Gen

[Ptam67]

My Google Hub 2nd Gen has a habit of restarting all the time. Especially annoying when I'm watching a live video. Has anyone else encountered this?

[Rachauna]

YES!!! Mine has been doing this for months! It indeed very frustrating! I sure do hope someone helps those out with this because when I brought it up to a Google expert they kind of wrote it off and never followed up with solutiob

[Ptam67]

I'm sorry that you never received a resolution to the issue! Hopefully, this will get some traction and attention! Thanks for your reply 👍 

[Princesss]

Hi everyone,

Thanks for posting.

Sorry to hear about what you're experiencing with your Google Nest Hub. Let's go ahead and figure what's causing this to happen by answering these questions:

• When did you notice the issue?
• Is it only happening when playing music? How about when playing news or podcast?
• Are you using the original power cable for your Google Nest display?

Let's try to perform a complete reset first to see if this will resolve this. As soon as reset is done, set it up and test it out and let us know how it goes. 

Best,

Princess

[Princesss]

Hi everyone,

Chiming in to check if you still need help with this? Please let us know if the steps provided on the previous post worked on your end, otherwise we'll be locking the thread.

Best,

Princess

[Muddi]

Hey folks,

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi