01-04-2023 08:52 AM
Hi. I recently set up a Hub Max and quick gestures were working fine. For some reason they have stopped though and I can't work out why. Hopefully someone can help!
They are turned on in the Recognition and Settings folder of the app but when I swipe up and go to settings in the hub the only options I have are Device Information, Bluetooth, Display and Photo Frame.
Many thanks in advance!
01-04-2023 09:04 AM
Use the switch on the back and turn the camera off and back on to see if that fixes it.
01-04-2023 09:42 AM
Thanks for taking the time to reply. Sadly it doesn't. I also tried the classic unplugging and replugging in, without success!
01-07-2023 01:57 PM
Hi folks,
@kiltguy2112, thanks for the help.
@Leroyisourking, that certainly isn't the experience we want you to have with our devices. We're here to help. Check the steps provided below and see the status of the quick gestures:
Keep us posted.
Best,
Dan
01-10-2023 02:09 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Dan
01-11-2023 02:22 PM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake