Google Hub not illuminating

[Yodoka24]

Light not illuminating screen. 

[Jake]

Hey Yodoka24,

I am sorry to hear about the trouble with your screen not illuminating. I wanted to follow up, and see if I could be of any help. Do you mind me asking what troubleshooting steps you have already tried? Does the screen still have issues after doing a reset on the device? Please let me know, as I want to ensure you are good to go, and everything is working properly from here.

Best regards,

Jake

[Jake]

Hey Yodoka24,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey Yodoka24,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake