Google Mini hangs on update during setup

[cphilpotts]

I’m experiencing the exact same issue as defined here:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Mini-setup-after-factory-reset-h...

Was there any resolution?

[GeremiG]

Hi @cphilpotts!

Thank you for posting in the community. I'm sorry to hear that your Google Home speaker is having trouble completing its update, resulting in slow pulsing white lights and the "update taking longer than expected" message in the Home app. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

• Just to be sure, could you confirm which model of Google Home speaker you have? Here's an article that can help you identify it: Google Nest speakers and displays.
• Are you using an Android or iOS device?
• Is the Google Home app up to date?
• Have you already tried any troubleshooting steps? If so, please let us know what you've done.

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi

[cphilpotts]

• It’s a nest mini gen 2. I’m on iOS on an iPhone 14 and Google Home app is up to date. 
• Have tried factory resetting device multiple times. Tried connecting to a different access point and different wifi network. Still behaves the same and hangs when at the updating device stage.