11-04-2023 10:07 AM
Buen día
Tuve que resetear mi APP de Google Home por fallas de configuración con dispositivos de TV, Elimine la configuración de Casa en la app de Google Home
Restablecí el app Google Home en mi iPhone 12 pro desde Apple store y procedí a configurar de nuevo la nueva casa el parlante nest mini 2 detecta la Wifi y se conecta bien pero al llegar a la vinculación a mi cuenta de Google no es posible y sale el error "The operation couldn't be completed. (KGSKErrorDomain error -83905.)"
Vi otros Post sobre iniciar con una nueva cuenta o con otro Teléfono para configurar el parlante pero considero que la solución debe ser poder resetear bien la vinculación de los dispositivos con el app de Google Home.
Empecé con problemas de 2 TV que no puedo borrar por que ya no están en mi casa y no los detecta y ahora es el parlante que no se puede vincular.
Alguno ha podido solucionar este problema con la misma cuenta de google y el mismo teléfono ?
11-08-2023 09:39 AM
Hi Gigo99,
Thanks for reaching out and letting us know about your setup issue. I'm committed to providing you with excellent customer service and will do everything I can to help you resolve this issue. A few questions: Is the language on your Google Home app and your iPhone settings the same? Do you have Google Apps and Google Assistant Apps installed on your iPhone? If so, is it up to date?
I look forward to your response.
Regards,
Juni
11-28-2023 08:12 AM
Juni,
Thank you to Answer me
I could solved the issue using another cellphone with Google Home App and that´s it the nest mini 2th Gen was recognized and could join it to my home network, right now it is working.
Hope in the close future Google Home fix this malfunction! Because now you need to borrow other cellphone to configure the speaker
Now I answer you the above Questions.
¿Is the language on your Google Home app and your iPhone settings the same?
R/ yes it is English
¿Do you have Google Apps and Google Assistant Apps installed on your iPhone?
R/ Yes both apps of them - Google Assistant and Home
11-28-2023 08:17 AM
Juni
Respect to the problem with the 2 Two TV that I Cant delete in Google Home app they are still are impossible to delete the appliances this failure are still no resolve by Google
11-30-2023 01:06 PM
Hi there,
Thanks for the details you’ve shared. To help the team further look into this, please send feedback using the Google Home app, followed by the keywords “GHT3 KGSKErrorDomain error -83905." See the article below on how to do it.
Share feedback about Google Nest
Best,
Juni