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Google Nest Audio Has no power

Case2
Community Member

Good Day

I have an issue with My Google Nest Audio.

My problem is similar to a previous customer where there is no power been received by the unit, no lights no response nor sounds

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi Case2,

 

Thanks for posting in the community! Sorry to hear that your Nest Audios isn't powering on and not having any reaction. No worries, help is here! Let's try some troubleshooting steps:

 

  1. Plug the speaker or display into a different wall outlet.
  2. Try using another power cord.
  3. Discharge the speaker or display:
  • Unplug the power adapter from the outlet and the speaker or display.
  • Leave it unplugged for 20 seconds.
  • Plug the power adapter into the speaker or display.
  • Plug the other end of the power adapter into a wall outlet that works.
  • Check if any LED lights would appear on the speaker or display.

Let me know how it goes.

 

Regards,

Axel.