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Google Nest Audio no funciona más

JANOXXX
Community Member

mi bocina GOOGLE NEST AUDIO, no funciona más, estando conectada a un no brake, dejó de funcionar, no da ninguna señal de vida, de hecho es el segundo equipo que falla en 1 año 10 meses, alguien le ha pasado ésta misma situación?

1 REPLY 1

Derickf
Community Specialist
Community Specialist

Hi @JANOXXX,

 

Thank you for posting in the community. I'm sorry to hear that your Nest Speaker has completely stopped functioning and shows no signs of power, despite being connected to a power outlet. I understand how frustrating it must be when 2 devices have had the same problem. I'm happy to assist.

To gather the necessary information, please answer the following questions:

  • What model of Nest Speaker do you have? This article might be helpful: Google Nest speakers and displays.
  • Is the speaker or display plugged directly into a wall outlet or surge protector?
  • Are other devices able to receive power from the same outlet?
  • Is the official power adapter that came with the speaker or display used on the device?
  • Have you tried to use another wall outlet?

I'll be waiting for your reply.

 

Best regards,

Derick.