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google nest mini

luannmccurry
Community Member

‎10-21-2025 06:21 PM

the mini states that I have to download the utility app. I tried the older version will not work for my phone. so I cannot finish getting the mini set up  

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Derickf
Community Specialist
Community Specialist

‎10-24-2025 10:41 PM

Hi @luannmccurry,

 

Thank you for posting in the community. I'm sorry to hear that you are having trouble setting up your Nest Mini because it asks you to use the Utility app to complete the setup, and the Utility app will not work on your mobile phone. I appreciate you confirming that you already tried using an older version of the Utility app to set up your Nest Mini. I'm happy to assist.

To gather the necessary information, please answer the following questions:

  • What is the make and model of your mobile phone?
  • Have you tried using another mobile or tablet to set up the device?

I'll be waiting for your reply.

 

Best regards.

Derick.

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