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Google Nest Audio not playing the song I requested.

cinbob
Community Member

I just got the Google Nest speaker.  When I ask it to play a specific song it doesn't.  It will take me to the same artist, but not the actual song I asked for.  What am I doing wrong?

3 REPLIES 3

On the back of the device, next to the power cord, toggle the mic switch. Your Assistant will say whether the microphone is muted. For Google Nest displays: On the back of your display, use the switch to turn on the microphone.

 

Regards,

Rachel Gomez

Cathal_S
Gold Product Expert
Gold Product Expert

Hi cinbob,

Do you have a music service with a subscription linked with your Google Nest speaker?

The music that is played can depend on if you have a subscription or not? Please have a look at the Google Nest help center link below for more information.

Music playback:

https://support.google.com/googlenest/answer/7030379 

 

Regards,
Cathal

Dan_A
Community Specialist
Community Specialist

Hi cinbob,

 

I just wanted to jump in real fast to see if you saw Cathal_S and RachelGomez123 reply and to see if you still needed some help on this or if you were able to get it sorted out. They are correct, a premium subscription is needed for you to be able to ask for a specific song, artist or playlist. Please, double-check your subscription if it has a premium subs and also, kindly check the link provided above for more info. If you are still needing some help, just let us know and we'll be happy to continue helping.

 

Best,

Dan