My device will not do anything but display 2 white dots.
Have tried factory resetting by unplugging 10 seconds then plugging back in 10+ times but that does nothing - the speaker just hangs on 2 dots - sometimes none at all appear.
The device is using the power cord it came with and I also tried the cable my other unit came with. How can a factory reset be performed when the device does nothing but show two white dots?
Thanks for bringing this up.
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