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Google Nest Audio won't play CBC Radio from TuneIn

Rodbert
Community Member

Just added Google Nest Audio  to my home google Wifi network. I can't seem to add any radio media services ?  It will play some stations from TuneIn but some won't play (specifically CBC Radio One - 'live' ). The ones it magically likes seem to play fine.  I can 'cast' CBC Radio from TuneIn and works (but not all the time). Sometimes it will only play ads and stop. I can 'cast'  CBC Radio from Radioplayer Canada and it works all the time. Is the problem TuneIn or Google Nest Audio. Wife says take it back... I think it's a bug in connecting with TuneIn still !  Any info or ideas ? Plenty of WiFi bandwidth so that's not the problem... Thanks

47 REPLIES 47

Jeran
Community Specialist
Community Specialist

Hey everyone,

Does anyone have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Princesss
Community Specialist
Community Specialist

Hey everyone,
 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess

ahoojas
Community Member

The issue started to show up yet again. Any help will be appreciated 

CanadianClub
Community Member


Google.   Don't you dare close this thread.  Your job is unfinished.  Google TuneIn when silent this morning.  The advertising machine worked fine followed by silence when I asked to here CBC Radio One.  It has been working fine for me for a couple of months now.  I live in Pickering Ontario.  The problems has nothing to do with my Nest devices, so don't go there with me.  It started working again after 2 hours. 

ahoojas
Community Member

My Google Home is still having the same issues. I just hear the advertising and then nothing. Sometimes I hear hear advertisement and radio starts and stops after a couple of minutes. Any help will be appreciated 

Azarco
Community Specialist
Community Specialist

Hey folks,

 

We're sorry if you're having trouble playing radio on your Google Nest Audio — let's see what's going on.

 

Is it only happening with a specific station? Have you tried playing the radio using the frequency instead? Also, are you able to play regular music on your speaker? Make sure your Google Home and Google Assistant app are updated. Resetting your Nest Audio might help too.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey everyone,

 

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey all,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Regards,

Alex