Google Nest Hub 2 broken screen

[terrysmith]

Hi team,

My Google Nest Hub 2 has this broken screen. I rebooted this device and the screen is still like this. I cannot find a place to claim my warranty. Can you help here and let me know how to fix it or claim the warranty?

Bests

Terry

[JillG · Accepted solution]

Hi @terrysmith 

Try this link: Contact Us - Google Nest Help 

[terrysmith]

Thanks. I got contacted by a customer support. 

[Mlabrador]

Hi terrysmith,  

It's me again — how's it going? Still need our help?

Best, 
Nikki

[Mlabrador]

Hi terrysmith, 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.



Best, 
Nikki

[Mlabrador]

Hey there,

Thanks for the help, Jillg, I appreciate it.

terrysmith, was the issue resolved with our customer support? If you still need our help, feel free to reply to this thread. 

Best, 

Nikki