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Google Nest Hub 2 will not search for recipes

Lukas22
Community Member

Just bought my Nest Hub and wanted to use it for recipes, I am well aware that the cookbook has been removed so I just want it to search the internet.

Everytime I ask for to find a recipe in Danish she says "Sorry I didn't understand" (in Danish ofcause) if I ask her in English she says she will show a recipe but nothing happens.

It especially seems stupid when in the find tab of the Nest there is a "I want to make brownies" button but it doesn't do anything 

9 REPLIES 9

gmelanymelissa
Community Specialist
Community Specialist

Hi @Lukas22

 

Thanks for posting here in the community. I'm sorry to hear your Nest Hub 2Gen won't search for recipes. Help's here!

 

Currently, accessing or managing your cookbook, transferring recipes, playing a recipe video, or showing step-by-step cooking instructions is not available. We're always looking for ways to improve and appreciate your feedback as it helps us continue improving our products to meet your needs.

 

In the meantime, you can try this workaround:

 

  • Use Google Assistant: With this option, you can search the web and YouTube for recipes.

Keep me posted. 

 

Best regards,

Melany

Hello Melany.

My current problem is that the nest refuses to search the web for recipes.

If I ask in my native language (danish) it says that it didn't understand.

And if I ask in English it will say "Here is what I found" but not actually show anything.

gmelanymelissa
Community Specialist
Community Specialist

Hi @Lukas22,

 

Thanks for the follow-up.

 

To better understand the situation, I'd like to ask a few questions:

 

  • Have you tried searching for something other than recipes?
  • When did the inconvenience start?
  • When setting up the Nest Hub 2Gen did you check the language in the Google Home app and on your phone?

Keep me posted.

 

Regards,

Melany

Hi Melany

• I have tried searching other stuff than recipes, it has worked fine.

•The inconvenience started when I bought it.

•Yes I checked the language, it's supposed to be danish, which it is.

 

Thank you

gmelanymelissa
Community Specialist
Community Specialist

Hi @Lukas22,

 

Thanks for the follow-up information.

 

To better assist you, I'd like to ask a question:

 

  • Where and When did you get the device?

Please try the steps here:

 

Let me know if you have any other questions.

 

Best regards, 

Melany 

Is there a plan to bring the recipes back? I was considering buying another hub, but if your not bringing this feature back then there is no need for one in the kitchen.. 

KekeDk
Community Member

I am experiencing the exact same issue. It started a couple of months ago.

jammydna
Community Member

Similar issue here in the UK. Nowadays just says “I don’t know, here’s what I found on search” and presents webpages of the same recipes that the hub used to be able to read through…

Hi there!

 

Thanks for reaching out to the community. I'm sorry to hear your Nest Hub is no longer able to read your recipes. I'm happy to help!

 

Unfortunately, the Nest Hub currently doesn't support reading recipes from website pages. Your feedback on this feature is valuable to us as it helps us prioritize future updates.

 

Keep me posted.

 

Regards,
Melany