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Google Nest Hub (2nd Gen) repeats same four songs from a playlist of 100+

jco23
Community Member

this is still an ongoing issue - is there any development on this?

4 REPLIES 4

AndersC
Community Specialist
Community Specialist

Hi @jco23,

 

Thank you for posting in the community. I understand your Google Nest Hub (2nd gen) is repeating the same four songs from playlists with more than 100 songs.  I'm happy to assist you.

To better understand the reason for this, please provide the information requested below:

  1. When did the issue start?
  2. Is this happening with a specific music app like Spotify or Apple Music?
  3. Are you playing the playlist by casting from the app on a different device or directly from the display with commands?

Please keep me posted.

 

Regards,

Anders

jco23
Community Member

hi @AndersC 

  1. this has been happening ever since I got the Google Nest Hub (and on all three of my hubs).
  2. I only use YouTube Music, and have the premium subscription
  3. I play the playlist directly from the display with commands (no casting).

AndersC
Community Specialist
Community Specialist

Hi @jco23,

 

Thank you for replying. It appears to be a limitation with playing a playlist continuously when triggered via voice command, based on other related threads with similar issues.

We're always looking for ways to improve, and we appreciate your feedback to continue improving our products and meeting your needs.

 

Regards,

Anders

jco23
Community Member

i've submitted that feedback.

but my question is, is the device still being actively developed? will this issue be resolved?