cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Nest Hub Display not working

JayKimes
Community Member

Purchased in Jan 2021 and used it for 8 months.  Unplugged it for 4 months and the Display won't come on.  All audio options work, but cannot get the display to do anything.  Have powered off/on multiple times.  Shouldn't this last longer?

4 REPLIES 4

Princesss
Community Specialist
Community Specialist

Hi JayKimes,

 

Thanks for posting and apologies for the late response.

 

I'd like to know more about what's happening so we can sort this thing out.

  • Are you using the original power cable of your Google Nest Hub? If yes, is it plugged in directly into a powe outlet?
  • Are there any indications that the device is powered on? (lights, sound and or display)

Let's go ahead and try to completely reset your Google Nest Hub and as soon as it is done, set up the device to see if that would fix the issue. 

 

Let me know right away by responding to this thread.

 

Best,

Princess

 

Princesss
Community Specialist
Community Specialist

Hi JayKimes,

 

Checking in if you're good to go. I hope the steps I provided was able to help you out.

 

In case you still need assistance, please feel free to respond to this thread and I'd be happy to help.

 

Cheers,

Princess

Jake
Community Specialist
Community Specialist

Hey JayKimes,

 

I wanted to check in, and see if everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey JayKimes,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake