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Google Nest Hub Jun 2023 Update - Stuck at 0 percent

jasonxkaren
Community Member

Both of my google nest hubs started the automatic update on its own but it stuck at 0 percent. I tried to unplug it and plug it back on, also did factory reset, still no luck of getting the updates done. 

Can someone please advise how to resolve the display issue due to the update in June 2023? 

 

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi jasonxkaren,

 

Thanks for visiting the Community.

 

We're sorry to hear about this experience. Could you tell us how many Google Nest speakers are experiencing this? Is it connected to a stable Wi-Fi network? If the issue is still ongoing, let's perform a complete reset on your speakers making sure that they are close to the router while you set it up again and let's see if this will fix the issue.

 

Let me know how it goes.

 

Best,

Princess

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Regards,

Juni

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan