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Google Nest Hub MAX camera not connecting shows unavailable

mpg
Community Member

I have seen the previous issue reported and followed those steps. No matter if I try to use my Samsung Note20 or my Apple phone. I cannot get the Nest Camera App to turn on the Camera on my Nest Hub display.

Strangely if I try and use another app like Duo, it connects. When I first received this device back in November 2021, it worked. I was trying to set up the Nest Aware feature, but no luck at all reset multiple times. I tried to setup from scratch with an Apple phone then an android phone. The strange thing is it recognises me when I pass by to show my personal calendar and stuff.

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hi mpg,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Kind regards,
Alex