Google Nest Hub Maxからアカウント管理者の端末にビデオ通話ができない

[stellar]

Google Nest Hub Maxの設定をしたアカウント管理者のiPhone端末にビデオ通話を発信しても、iPhoneには何の表示もされずに通話ができません。

逆にiPhoneから家に発信するとしたら繋がります。また他のAndroid端末からmeetで発信した場合には着信が表示されて繋がります。

何か設定の問題でしょうか？

[GeremiG]

Hi @stellar!

Thank you for posting in the community. I'm sorry to hear that you're experiencing issues making video calls from your Google Nest Hub Max to your account manager's device. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

• Are you using a voice command to make video calls? If so, could you indicate which one it is?
• Is the Google Home app and Google Meet app updated to the newest versions?
• Do you have any VPN enabled on your phone?
• Could you please provide the current firmware version of your Google Nest Hub Max? Here is an article that helps you verify it: Google speaker and display firmware versions.
• Have you tried any troubleshooting steps?

Please keep me posted. I'll be waiting for your response.

Best regards,

Geremi