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Nest speakers wont connect to same wifi

Famke
Community Member

Hi,

I just got a new wifi network and wanted to connect my nest mini, nest audio and nest hub. I was able to set them all up on the same wifi network, but only the nest hub is working. I see the nest mini and nest audio in my home app, i can see at device information that they are connected to the right wifi, but the app keeps saying that they are not connected to the right wifi. I rebooted them a couple of times, i even put them back in factory mode and did a new set up, but its not working. How can i fix this problem?

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Famke 

Just to verify; you were able to successfully perform factory resets on each device, as enumerated here?

https://support.google.com/googlenest/answer/7073477

(It is normal to have to do a factory reset on Nest Hubs if you change your Wi-Fi network; Google Nest does not provide any other way of clearing their Wi-Fi settings.)