04-02-2025 01:39 AM
Hi,
I just got a new wifi network and wanted to connect my nest mini, nest audio and nest hub. I was able to set them all up on the same wifi network, but only the nest hub is working. I see the nest mini and nest audio in my home app, i can see at device information that they are connected to the right wifi, but the app keeps saying that they are not connected to the right wifi. I rebooted them a couple of times, i even put them back in factory mode and did a new set up, but its not working. How can i fix this problem?
04-02-2025 07:44 AM
Just to verify; you were able to successfully perform factory resets on each device, as enumerated here?
https://support.google.com/googlenest/answer/7073477
(It is normal to have to do a factory reset on Nest Hubs if you change your Wi-Fi network; Google Nest does not provide any other way of clearing their Wi-Fi settings.)