11-30-2022 09:11 PM
The camera icon is always offline and unable to turn it online from app. The LED light is off as well. Tried to manually switch the switch button on the back of hub can only turn on/off audio but can't turn camera online.
Can anyone help me out there?
Cheers
Jeffrey
12-01-2022 05:31 PM
On our Nest Hub Max, we can only turn the camera on from the Nest Hub Max itself, by swiping from the bottom and taping the camera icon to turn the camera on (or off).
12-03-2022 02:30 PM
Hi folks,
@MplsCustomer, @RachelGomez123, appreciate the help.
@Jeffreyzz, that certainly hasn't been easy for you ― let's try these additional steps:
Tell me how it goes.
Best,
Dan
12-06-2022 03:09 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
12-07-2022 04:02 PM
Hey everyone,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
Best,
Princess