05-28-2025 04:43 PM
I opened a case (Case ID 8-6526000038416) 45 days ago and no updates or resolution has been forthcoming. Is anyone else having this issue? It started many months ago and I figured it was just a glitch that would be resolved by now. Very frustrating. Thanks.
05-31-2025 05:45 PM
Hi @xltoday!
We appreciate you letting us know and thank you for the information provided. The team is aware and is working to resolve it as soon as possible. We apologize for the inconvenience.
If you have any additional questions, please don't hesitate to let us know.
Best regards,
Geremi